Cyclone Debbie Support

Department of Agriculture & Fisheries: 13 25 23

QRAA: 1800 623 946

Queensland Farmers’ Federation (QFF): (07) 3837 4731

 

Industry bodies

AgForce:

  • Brisbane: (07) 3236 3100

CANEGROWERS:

  • Brisbane: (07) 3864 6444
  • Mackay: (07) 4944 2600
  • Prosperpine: (07) 4945 1844

Growcom:

  • Brisbane: (07) 3620 3844
  • Bowen: (07) 4785 2860

Nursery & Garden Industry Queensland (NGIQ):

  • Brisbane: (07) 3277 7900

Queensland Dairyfarmers’ Organisation

  • Brisbane (07) 3236 2955

For region specific information please input your postcode for localised contacts HERE.

Disaster Support FAQs

  • What assistance is available in my area?

    Currently there is Category A assistance for several areas which includes:

    • Counter Disaster Operations
    • Personal Hardship Assistance scheme

    The Whitsunday region and the Mackay region have Category B assistance which includes:

    • Restoration of Essential Public Assets (councils)
    • Freight Subsidies (primary producers)
    • Concessional loans (primary producers, small business, Non-for profit)

    Category C assistance is available to several areas which includes:

    • Whitsunday Regional Council
    • Mackay Regional Council
    • Part of Isaac Regional Council
    • Part of Livingstone Regional Council
    • Part of Central Highlands Regional Council
    • Part of Woorabinda Aboriginal Shire Council
    • Logan City Council
    • Scenic Rim Regional Council
    • Part of Gold Coast City Council
    • Part of Lockyer Valley Regional Council

    For further details on what services are available in your area, use the postcode search on the home page.

  • How can I report damage?

    Industry organisations and Department of Agriculture and Fisheries (DAF) are collecting data for primary producers. This data will be collated and reported through the Natural Disaster Relief and Recovery Arrangements (NDRRA).

  • How can I access the assistance available?

    Assistance is managed by Department of Agriculture and Fisheries (DAF) and QRAA:

    • DAF – 13 25 23
    • QRAA – 1800 623 946

     

    For details on Department of Agriculture and Fisheries (DAF) and QRAA officers in your area, use the postcode search on the home page.

  • How can I apply for an individual disaster declared property and what does that get me?

    If a primary producer is not in an area where Natural Disaster Relief and Recovery Arrangements (NDRRA) assistance is available but has suffered significant damage from a natural disaster, they can apply for an Individual Disaster Stricken Property (IDSP) declaration. Freight subsidies can be applied for under an IDSP declaration.

    To obtain an IDSP declaration, contact Department of Agriculture and Fisheries (DAF) – 13 25 23.

  • What is category A, B, C & D assistance?

    Category A – Standard assistance measures:

    • Counter Disaster Operations
    • Personal Hardship Assistance scheme

    Category B – Standard assistance measures:

    • Restoration of Essential Public Assets (councils)
    • Freight Subsidies (primary producers)
    • Concessional loans (primary producers, small business, not-for-profits)

    Category C – Standard assistance measures:

    • Recovery grants (primary producers small business, not-for-profits)

    Category D – Standard assistance measures:

    • Enhanced concessional loans, other ‘one off’ programs.
  • When can I expect to receive grants or concessional loans after application?

    Both Department of Agriculture and Fisheries (DAF) and QRAA will receive a large amount of applications throughout this process so extra staff has been called upon to assist. DAF and QRAA aim to process applications as quickly as possible and it’s suggested you call DAF or QRAA to check on the status of your application.

  • I’m worried about my neighbours, they’re not coping, how can I support/help them?

    Getting off the farm is the first step for many. Community Recovery Hubs have been opened throughout Queensland to help people find the assistance they need to cope with the effects of TC Debbie:

     

    • Mackay Entertainment and Convention Centre, Alfred Street, Mackay
    • Andergrove Community Centre, Celeber Drive, Andergrove,
    • Bowen TAFE Campus, Queens Road, Bowen
    • Proserpine State High School, 4 Ruge Street, Proserpine
    • Cannonvale TAFE open (10.30am to 3.30pm) – Shute Harbour Roadd, Cannonvale

    There are several phone support services as well that urge people to use these as they recovery from the disaster.

    • Beyond Blue – 1300 22 4636
      See Beyond Blue’s guide to looking after yourself following a disaster HERE.
    • Lifeline – 13 11 14
    • Country Call Back – 1800 54 33 54
  • As an employer, what are my responsibilities to casual and permanent staff when I can’t employ them?

    Following a disaster many employers may be concerned about the availability of work for casual and permanent staff members. As an employer, you have an obligation to ensure your current employees are kept as informed as possible of the status of their positions with your business during this uncertain time. Employees need to be aware that it may be a possibility that the loss of production may result in the loss of their jobs.

    If it is not viable to keep your employees employed, and you have exhausted all other options to try and keep your employees on, redundancy will be your final option. Both permanent and casual employees are entitled to final pays, including redundancy payouts. There are several terms and conditions around these circumstances which employers need to be aware of.

    To find out more:

    • See Fairwork Australia’s fact sheet on employment conditions during natural disasters and emergencies HERE.
    • See information on redundancy HERE.
    • Or call Annabel Hutch of GROWCOM on 07 36203 844 or email wrteam@growcom.com.au

Recent Posts

10 Jul

Local governments acknowledge importance of resilience

In Australia natural disasters continue to costs to individuals, businesses and governments…

In Australia natural disasters continue to costs to individuals, businesses and governments billions of dollars every year. In 2015 alone, the total economic cost of natural disasters exceeded $9 billion.

In Queensland these impacts on people, the environment and our farming communities has been felt in particular through recent cyclone and flooding events.

This need was identified through the Council of Mayors – South East Queensland (SEQ) Resilient Rivers Initiative. The importance of this type of proactive and coordinated approach is needed for regions to best manage the risks of natural disaster into the future.

Resilient Rivers aims to improve the health of our waterways by achieving the following goals by:

Promoting partnerships with strong leadership to deliver a coordinated approach to catchment management in SEQ. Keeping soil on our land and out of our waterways Protecting the region’s water security to support the current and future population of SEQ Improving the climate resilience of SEQ

The final outcome of the Resilient Rivers Initiative will be a coordinated program of works that focuses on innovative approaches to achieving these goals. There is no one single solution to these issues.

Queensland Farmers’ Federation (QFF) acknowledges the Council of Mayors – South East Queensland Resilient Rivers Initiative collaborative approach looking to improve local government’s engagement with proactive natural disaster resilience efforts.

One SEQ local government that should be commended for its commitment to the Resilient Rivers program is the Lockyer Valley Regional Council (LVRC). In its latest budget LVRC included a $2 levy to assist in funding the implementation of the Resilient Rivers project to improve the health of its regions waterways. This small impost on rate payers will deliver a practical and innovative approach for a region that must manage the … Continue reading Local governments acknowledge importance of resilience

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